Drivers after a collision
A damaged car moved to the repairer once the report is under way.
Vehicle Recovery
Car Recovery Service in Dubai for Cars That Cannot Be Driven
We get stuck and damaged cars out and on their way: nose-down in a sandy verge, wedged in a basement bay, or too damaged to drive after a collision. The car comes back to firm ground first, then rides on the truck to the garage, dealer or storage point you name. The price is agreed on the phone before the winch comes out, and you get an arrival estimate on the same call.
- 10+Years on Dubai's roads
- 10,000+Customers
- 20+Mobile vans
- 4.3Google rating
What we cover
Car Recovery for Accidents, Sand and Basements
We bring the car to where a truck can load it, whatever has trapped it:
Accident-damaged cars
Loaded once the car may be moved, then carried to the garage, dealer or storage point you name. A UAE garage cannot repair accident damage until the accident has been reported, so start the report before the car leaves.
Sand, dunes and verges
Bogged in soft sand or slipped off the tarmac: we winch the car back to firm ground without spinning its wheels, check the underside, then load it or hand it back to drive.
Basements and tight bays
A car that has died on a basement level comes out on wheel skates and a winch to where the truck can load it, so no truck has to squeeze down the ramp.
Cars caught in floodwater
Carried to the workshop rather than driven. A car that has stood in floodwater should have its fluids changed as a precaution before it goes back on the road.
From your call to moving again in four steps
Get in touch
Call or WhatsApp with your location.
Hear the price
Get the price before anyone sets off.
We come to you
A technician comes to you, 24/7.
Fixed or towed
Sorted on the spot or towed where you need.
After an accident
Accident Recovery in the Right Order
We load an accident-damaged car as soon as it may be moved. Doing these first saves time at the scene and at the garage:
Anyone hurt: call 999 and leave the cars exactly where they are until the police and ambulance arrive.
No injuries, minor damage: move the cars to the hard shoulder and wait well back from the traffic.
Report a minor collision in the Dubai Police app instead of waiting at the scene for a patrol.
Photograph each car from all four sides with the plate in shot; the report asks for those photos.
Then send us your location pin and the garage you want the car taken to.
Stuck in Sand: Hold Still, Pin It, Stand Clear
Stop accelerating as soon as the wheels spin; forcing the car out digs it deeper and can damage the engine, gearbox and tyres.
Stay with the car and send a live location pin; desert tracks are hard to describe over the phone.
Stand well back while the car is winched out.
Stuck at the roadside right now
Open 24/7 across Dubai. The price is agreed on the phone first.
Four Details for a Faster Recovery Quote
A photo of how the car is sitting, so the crew brings the winch, skates or flatbed it needs.
Your location pin, plus the level and bay number if the car is underground.
Where the car should go: your garage, a dealer, your home or storage.
After a collision, whether the accident report is done.
Who we help
Recovery for Drivers, Fleets and Low Cars
Desert and off-road drivers
Weekend trips that end with a 4x4 bogged in soft sand.
Rental, taxi and fleet operators
Vehicles stranded mid-shift, cleared off the road and taken to your workshop.
Owners of low and luxury cars
Sports and luxury models loaded without being dragged or scraped.
FAQ
Car Recovery questions
It depends on where the car is and how it is stuck, so we give you an estimate when you call. Desert tracks and remote sites take longer.
Towing loads a car that can roll onto the truck where it stands. Recovery comes first when it cannot: a car bogged in sand, off the tarmac, stuck on a basement level or wrecked in a collision is winched or moved on skates to firm ground, then loaded. Send a photo and we tell you which it needs.
Start it first. A garage in the UAE cannot repair accident damage until the accident has been reported, so the report decides the car's next stop. A minor collision with no injuries can be reported in the Dubai Police app; when anyone is hurt, call 999 and leave the cars where they are.
Yes. It comes out on a winch line rather than under its own power, then checked before it is loaded or driven.
It is moved on wheel skates and a winch to a spot where it can be loaded, so no full-size truck has to come down the ramp.
Yes, on a low-angle flatbed with soft straps, and without dragging the car on its underside.
The price depends on how the car is stuck, the distance to the drop-off and the vehicle. Send a photo and your pin, and the price is agreed on the phone before the truck sets off.
By card or online payment link.
More services
One team for every roadside emergency
Service Areas
We Cover All Of Dubai
More than 20 mobile vans work across Dubai, day and night. The vans cover Al Karama, Dubai South, Business Bay, Downtown Dubai, office car parks, villa communities and highways.
- Al Barsha
- Jumeirah
- JBR
- Marina
- Downtown
- Business Bay
- Dubai Silicon Oasis
- DIP
- Sports City
- Studio City
- Motor City
- Arabian Ranches
- JLT
- Discovery Gardens
- Springs 7
- Mirdif
- Al Furjan
- Palm Jumeirah
- Al Sufouh
- Global Village
- JAV
- Arjan
- Barsha Heights
- Emirates Hills
- The Lakes
- Silicon Oasis
- Bur Dubai
- Meydan
- Majan
- Al Wasl
- Sobha
- Al Karama
- Dubai South
- Abu Hail
Stuck, Damaged or Stranded: Send a Photo
Send a photo and a location pin to Battery Change Dubai and the crew will tell you exactly what it will take to get the car out.