Get off the lane
Take the nearest exit if the car still drives, or pull onto the right-hand hard shoulder, not the left. The shoulder is kept for breakdowns and emergencies.
24/7 Roadside Help
Roadside Assistance in Dubai, Wherever the Car Has Stopped
One call sorts out whatever has stopped the car: a flat battery, a punctured tyre, an empty tank or a fault that needs a truck. Tell us what the car is doing and where it is, and the technician who comes carries the kit for that fault, within 40 minutes anywhere in Dubai, day or night, with no call-out fee.
- 10+Years on Dubai's roads
- 10,000+Customers
- 20+Mobile vans
- 4.3Google rating
What we cover
Tell Us the Symptom, We Send the Fix
Clicks, dim lights, no crank
A technician arrives with a booster and a tester. If the battery will not hold a charge, a replacement is fitted on the spot rather than leaving you to find one.
Thumping wheel or a flat tyre
Your spare is fitted and torqued, or the puncture is repaired if it sits in the repairable part of the tread. No spare? Give us the size and a new tyre comes with the van.
Fuel light, then silence
Fuel matched to your engine, petrol or diesel, brought to where the car stopped: enough to reach the nearest station.
It will not move at all
A mechanical failure, accident damage or a gearbox that will not select: the car goes on a truck to the garage you choose.
Stuck in sand, a ditch or a tight basement
The car is winched back onto firm ground first, then driven off or taken on a truck to where you need it.
Battery light on, or a battery that keeps going flat
The battery and the charging system are both tested where the car is parked, and the price is agreed before any part goes in.
From your call to moving again in four steps
Get in touch
Call or WhatsApp with your location.
Hear the price
Get the price before anyone sets off.
We come to you
A technician comes to you, 24/7.
Fixed or towed
Sorted on the spot or towed where you need.
Four Details That Get the Right Technician Sent
We send the technician and the kit from what you tell us on the call:
Your location pin, shared on WhatsApp
What the car is doing: clicking, a flat tyre, no fuel or not moving at all
The make and model, and whether it runs on petrol or diesel
Whether the car is in a live lane or anyone is hurt
Safety first
The First Five Minutes After a Breakdown
Keep everyone safe while the technician is on the way:
Make the car visible
Hazard lights on straight away, and the warning triangle out behind the car when it is safe to walk back.
Wait away from the car
Everyone out on the side away from the traffic, then well clear of the car, behind the barrier where there is one.
999 if the car is stuck in a lane
Call 999 when the car cannot leave a live lane, someone is hurt or there has been a collision. 901 is the Dubai Police non-emergency line.
Stuck at the roadside right now
Open 24/7 across Dubai. The price is agreed on the phone first.
Home, Highway or Car Park: We Come to the Car
The van comes to the car, wherever in Dubai it stopped:
Your driveway or building car park
Basement levels in residential and office towers
Highway hard shoulders
Mall and hotel car parks
Industrial areas and work sites
Our roadside assistance covers every make and model, from small hatchbacks to 4x4s and luxury cars.
Fixed Where It Stopped, Towed Only When It Must Be
Most breakdowns are put right where the car stopped: a jump-start or a car battery replacement on the spot, a puncture repaired or the spare fitted, fuel to reach the next station.
That is why the first question on every call is what the car is doing, not where to tow it. Our roadside assistance sends a truck only when the fault needs a workshop, and the car goes to the garage you choose.
FAQ
Roadside Assistance questions
Within 40 minutes, day or night, depending on where you are in Dubai and the traffic at the time. Share your location pin on WhatsApp when you call: it saves describing the spot and gets the right technician on the road sooner.
Call 999 first if anyone is hurt, there has been a collision or the car is stuck in a live lane. For a breakdown somewhere safe, on the shoulder or in a car park, call us directly. 901 is the Dubai Police number for anything that is not an emergency.
There is no call-out fee. The price depends on the job, whether a jump-start, a tyre, fuel or a tow, and it is agreed on the phone before anyone sets off. A new battery starts from AED 175, fitted free where the car stopped.
Yes. The technician tests the battery first, and when it will not hold a charge a premium, brand-name battery is fitted on the spot from AED 175, with fitting free and a 1 year warranty. The old battery is taken away for recycling.
Yes. Petrol or diesel is brought to wherever the car stopped in Dubai, at any hour of the day or night. Say which fuel the car takes when you call, and enough is delivered to get you to the nearest station to fill up.
Yes, using non-destructive entry techniques that leave the lock and glass undamaged.
AED 1,000 and 6 black points when there is no justified reason. A breakdown is a reason, but the car belongs on the right-hand shoulder or off the road. Stopping on the left shoulder where it is prohibited is AED 1,000, and skipping the safety steps after a breakdown, such as hazard lights and the triangle, is AED 500.
By card or an online payment link, whichever suits you.
Service Areas
We Cover All Of Dubai
More than 20 mobile vans work across Dubai. For a battery call, a technician reaches you in about 25 minutes. The vans cover Al Karama, Dubai South, Business Bay, Downtown Dubai, office car parks, villa communities and highways.
- Al Barsha
- Jumeirah
- JBR
- Marina
- Downtown
- Business Bay
- Dubai Silicon Oasis
- DIP
- Sports City
- Studio City
- Motor City
- Arabian Ranches
- JLT
- Discovery Gardens
- Springs 7
- Mirdif
- Al Furjan
- Palm Jumeirah
- Al Sufouh
- Global Village
- JAV
- Arjan
- Barsha Heights
- Emirates Hills
- The Lakes
- Silicon Oasis
- Bur Dubai
- Meydan
- Majan
- Al Wasl
- Sobha
- Al Karama
- Dubai South
- Abu Hail
Stranded Right Now?
Call or WhatsApp with your location and what the car is doing. The right technician, with the right kit, will be on the way.