Breakdown tows
A car that will not start or drive is loaded and taken to the garage, dealer or home address you choose. You name the destination; we give the price for that distance.
Towing & Recovery
Car Towing Service in Dubai on Flatbed and Wheel-Lift Trucks
We send the tow truck your car needs: a flatbed for all-wheel-drive, electric, hybrid and lowered cars, and a wheel-lift where a front-wheel-drive car can travel on its rear wheels. Tell us the model and where it has stopped. A truck typically reaches you within 30 minutes to an hour, depending on location, and the price is agreed before anything is hooked up.
- 10+Years on Dubai's roads
- 10,000+Customers
- 20+Mobile vans
- 4.3Google rating
At a glance
Flatbed or Wheel-Lift: Which Truck Your Car Needs
We match the truck to the wheels that drive your car, so none of them turns on the road:
| Vehicle | Reason | Truck we send |
|---|---|---|
| All-wheel drive and 4x4 | Any wheel turning on the road turns the drivetrain, which can seriously damage the transmission or the all-wheel-drive system. | Flatbed |
| Electric | The motors generate power whenever the driven wheels turn, so all four wheels stay off the road. | Flatbed |
| Hybrid | Towing a hybrid with its driven wheels on the road can damage the hybrid gearbox. | Flatbed |
| Rear-wheel drive | Carmakers rule out towing it forwards with the rear, driven wheels on the road. | Flatbed, or rear wheels lifted |
| Front-wheel drive | Lifting the driven wheels leaves only the free-rolling rear wheels on the road. | Wheel-lift at the front, or flatbed |
Your owner's manual has a towing section, and it overrides any general rule. We never tow on a sling or a chain round the bumper: carmakers rule it out.
From your call to moving again in four steps
Get in touch
Call or WhatsApp with your location.
Hear the price
Get the price before anyone sets off.
We come to you
A technician comes to you, 24/7.
Fixed or towed
Sorted on the spot or towed where you need.
Why Battery Change Dubai
Towing Jobs We Handle Across Dubai
Car towing for breakdowns, planned moves and cars that need extra care:
Car moves between addresses
A car that needs moving rather than driving travels on the deck from door to door, to a dealer, a garage or a new home, in Dubai or from Dubai to another emirate.
Sports, luxury and lowered cars
A flatbed tilted to a shallow angle, soft wheel straps rather than chains and a slow load keep splitters, sills and exhausts clear of the deck.
Electric cars
All four wheels stay off the road. The car is winched onto the deck at walking pace in its tow or transport mode, then strapped at the wheels.
Cars that cannot roll
Stuck in Park, an electric parking brake that will not release, or no power at all: the car goes on a flatbed instead of being towed on its wheels.
Motorcycles and scooters
Bikes and scooters travel upright on the deck in a wheel chock, strapped at the frame so the fairings are not stressed on the way.
At a glance
Car Towing Prices, Agreed Before the Truck Leaves
Distance
From pick-up to the drop-off address you choose
Truck
A flatbed or a wheel-lift, set by the wheels that drive the car
Vehicle
Lowered and high-value cars and motorcycles, which take extra strapping and time to load
Car that cannot roll
Stuck in Park or with a locked parking brake, which takes longer to load
Extra job on the same call
A tyre change or a jump-start where the car stands, quoted with the tow
The figure you are quoted on the phone is the one you pay.
Stuck at the roadside right now
Open 24/7 across Dubai. The price is agreed on the phone first.
Have the Car Ready for a Quick Pick-Up
Tell us whether the car is front-, rear- or all-wheel drive, electric or hybrid: it decides the truck.
Keep the key with you: the car is usually switched to accessory mode and put in neutral for loading.
Say if the car will not leave Park, has no power or its electric parking brake will not release, and a flatbed is sent.
Mention a lowered or modified car, so the truck comes ready to load at a shallow angle.
Take your registration card, wallet and anything valuable out of the cabin.
Check that the drop-off garage will be open when the car gets there, or arrange for it to be left somewhere secure.
FAQ
Car Towing questions
Typically within 30 minutes to an hour of your call, depending on location. Remote desert tracks take longer, and we will tell you how long when you call.
Yes, both travel on a flatbed. An electric car keeps all four wheels off the road because its motors generate power whenever the wheels turn. A hybrid towed with its driven wheels on the road can damage its hybrid gearbox, so it goes on the deck too.
It means a flatbed. With any wheel turning on the road, an all-wheel-drive car can suffer serious damage to its transmission or all-wheel-drive system, so we never move one on a wheel-lift.
For most cars, yes, because no wheel touches the road. A wheel-lift suits a front-wheel-drive car with its front wheels raised. We never tow on a sling or a chain round the bumper, a method carmakers rule out.
Yes. Tell us when you call if the car will not leave Park, has no power or its electric parking brake will not release. It then goes on a flatbed rather than being towed on its wheels, the method carmakers set for a brake that stays locked.
It is not required, but it helps: the operator needs the key to put the car in neutral for loading. Tell us when you call if you cannot stay with the car.
Yes. Bikes travel upright in a wheel chock on the flatbed, strapped at the frame.
Yes. We tow from Dubai to the other emirates. Give us the drop-off address when you call, and the price for that distance is agreed before the truck sets off.
After the car has been delivered, by card or through an online payment link.
Yes. The trucks run 24 hours a day all year, public holidays included.
More services
One team for every roadside emergency
Service Areas
We Cover All Of Dubai
More than 20 mobile vans work across Dubai, day and night. The vans cover Al Karama, Dubai South, Business Bay, Downtown Dubai, office car parks, villa communities and highways.
- Al Barsha
- Jumeirah
- JBR
- Marina
- Downtown
- Business Bay
- Dubai Silicon Oasis
- DIP
- Sports City
- Studio City
- Motor City
- Arabian Ranches
- JLT
- Discovery Gardens
- Springs 7
- Mirdif
- Al Furjan
- Palm Jumeirah
- Al Sufouh
- Global Village
- JAV
- Arjan
- Barsha Heights
- Emirates Hills
- The Lakes
- Silicon Oasis
- Bur Dubai
- Meydan
- Majan
- Al Wasl
- Sobha
- Al Karama
- Dubai South
- Abu Hail
Get a Tow Truck on Its Way Now
Send your location and the car's make and model on WhatsApp or call Battery Change Dubai, and you will have a price and an arrival time before you hang up.